San Lucas — A Modern Healthcare Experience
Focused on improving patient journeys through research, branding, and interface design—creating a clearer and more accessible experience across the platform.
Type:
Client
Role:
UX/UI Designer
Year:
Focus:
UX/UI Design · Branding
Overview
San Lucas needed a complete redesign to improve usability and build a more trustworthy digital presence. The existing platform was outdated, hard to navigate, and lacked a clear structure.
The focus was to simplify how patients book appointments, access information, and interact with the system while aligning the experience with modern healthcare standards.
Impact
Improved task success rates by simplifying key patient actions like appointment booking and navigation
Increased user confidence through a more consistent and trustworthy interface experience
Reduced friction across core journeys, making information easier to find, understand, and act on
30+
Wireframes & Flows
20+
Patient Journey Maps
10+
Competitive Analyses
Approach
Starting with research and competitive analysis, I identified key usability gaps and translated them into clearer flows and navigation. Through iterative sprints and feedback, I refined the experience while collaborating with designers and developers to ensure consistency and scalability.
User Flows: Simplified complex journeys into clear, task-focused actions
Validation: Refined designs through feedback and usability testing
Design System: Built a consistent UI using components and design tokens
Thanks for helping us build the San Lucas Hospitality UI. The platform now feels more structured, easier to navigate, and aligned with modern healthcare needs.
Tasleem Mohamad
CEO, Creative Expert | The Pixel Mark
Conclusion
San Lucas is currently in the active design phase. With research insights and structure in place, the focus is now on refining the interface and validating flows through usability testing.
Let’s build something meaningful
Open to product roles, collaborations, and conversations